Support

Get in touch

Stuck on a walk, found a bug or lost a purchase? Email support@practicemode.co.uk with your iPhone model and iOS version and we'll get back to you. Please mention Hound Round in the subject line.

Common questions

How do I play?

Drag from your dog to draw one lead through every square. Visit the numbered stops in order and finish at the gate with the last number. Fences block the way, and each park adds a new twist with its own short practice card.

My purchase is missing

Open Settings in the game and tap Restore purchases, or tap Restore purchases in the Shop. Make sure you're signed in with the same Apple Account you bought with.

How do streak freezes work?

Every five Daily Walks you solve on the day earns a freeze, and you can hold two. A freeze covers a missed day automatically so your streak carries on. Free players can also watch an optional ad for one bonus freeze a week.

My progress isn't on my new iPhone

Progress syncs through your private iCloud. Check that iCloud is on for Hound Round in the Settings app under your name, iCloud, then open the game on both devices while connected to the internet.

How do I turn off the music or sounds?

Open Settings in the game. Sound effects and music each have their own switch and volume. The game also follows your iPhone's silent switch.

How do I change my ad privacy choices?

Open Settings in the game and tap Ad privacy choices. See the privacy policy for details.